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Manajemen Tiket: menetapkan tiket, melacak standing, dan memastikan bahwa setiap permintaan pelanggan mendapat perhatian dan penyelesaian yang tepat.

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Customization: Make sure the CRM enables for customization of WhatsApp conversation to align together with your brand name identity and customer service requirements.

Tim aid pelanggan secara efektif memanfaatkan WhatsApp CRM untuk meningkatkan layanan assist pelanggan mereka dan memberikan bantuan yang efisien dan dipersonalisasi. ‍♂️

from superior to excellent Odoo CRM will be the genuine consumer-centric tool for the gross sales requirements. Observe leads, get exact forecasts, and concentrate on what matters: closing chances.

from superior to fantastic Odoo CRM will be the accurate shopper-centric tool to your gross sales wants. Keep track of qualified prospects, get precise forecasts, and focus on what matters: closing options.

  If you're a corporation which includes chose to use WhatsApp for that sale of its solutions or products and services, or to supply client help, then you will need to Manage a crew dedicated to these actions within an organized way.

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c. Individualized Responses: Craft customized responses to shopper inquiries on WhatsApp, improving The client encounter and encouraging more robust interactions.

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Near can help you provide more efficiently by unifying your outreach, engagement, and automation into an easy, versatile CRM

WhatsApp bukan hanya sekadar aplikasi pesan instan populer, tapi juga platform terdepan untuk komunikasi bisnis-ke-pelanggan yang lancar. Menurut Statista, telah terjadi peningkatan sebesar 39 juta jumlah pengguna WhatsApp Business dari tahun 2022 hingga 2023, dan jumlahnya pun terus bertambah setiap harinya.